Due to the customised nature of our NFC business cards, digital business cards, and NFC review products, we do not offer refunds or exchanges for change of mind.

If your product arrives faulty or is not functioning as intended, please notify us within 7 days of receiving your order.

To report a faulty item, please contact our team with:

• Your order number

• A description of the issue

• Photos or videos where applicable

If the product is confirmed to be faulty, the item must be returned to Social Tap for inspection and repair. Once repaired, we will send the product back to you.

Please note:

• Refunds are not provided for customised products.

• Products damaged due to misuse, accidental damage, or unauthorised modifications are not covered.

• Customers are responsible for ensuring all information provided during ordering is correct.